Delivery Policy
Last updated: September 23, 2026 · Version 1.0 Effective: immediately.
The services described below are provided and billed by Hahoowa Medias Services SARL AU, a company under Moroccan law established at 7, rue Ahmed Touki, Casablanca (Morocco) ("Hahoowa", "we", "us").
1. What Hahoowa sells
Hahoowa sells digital services only:
- subscriptions: Hahoowa Pro and Vitrine Pro;
- promotion services: listing Boosts, advertising campaigns and post sponsoring;
- any other digital services that may be offered in the app.
None of these services involves a physical delivery: nothing is shipped.
2. Delivery method: electronic
Our services are delivered electronically, to your Hahoowa account:
- the service is activated on your account as soon as payment is confirmed — usually immediately, and within 24 hours at the latest;
- its status is visible in the app;
- an advertising campaign or sponsoring starts as soon as payment is confirmed (and, for an advertising campaign, once its visual has been approved by our moderation team), with the duration and settings you chose.
3. Service not activated
If your service has still not been activated 24 hours after payment was
confirmed, write to support@hahoowa.app. Refunds are handled under our
Refund Policy.
4. Physical goods
Products that sellers list on Hahoowa are sold by those independent sellers; cash on delivery takes place directly between buyer and seller. Hahoowa is not the seller of these products and ships nothing: delivery is arranged between buyer and seller.
5. Contact
support@hahoowa.app — delivery and activation of services.
See also our Refund Policy, Terms of Service and Privacy Policy.