Centrum pomocy

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Protect your account

A strong password

  • At least 10 characters, with an uppercase letter, a lowercase letter and a number.
  • A password you don’t use anywhere else.
  • To change it: Account → Settings → Change password in the app, or Settings on the web.

Do you sign in with Google, Apple or Facebook? Your password is managed by that provider: Hahoowa stores none.

Never share your codes

  • Hahoowa will never ask for your password, or for the code you received by email, in a message, on WhatsApp or by phone.
  • Our automatic emails come from no-reply@hahoowa.app.
  • Be wary of links received in messages: only sign in from the app or the hahoowa.com website.

Sign out of all your devices

Settings → Danger zone → Sign out of all devices (in the app and on the web). Your other devices will have to sign in again; a session that is already open can stay active for up to an hour.

Think your account is compromised?

  1. Change your password.
  2. Sign out of all your devices.
  3. Write to trust@hahoowa.app from the address linked to your account, describing what you noticed.

Stay in control

  • Block an unwanted account from its profile; find the list in Settings → Blocked accounts.
  • Report scam or impersonation attempts.

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